The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- United States : 2 - 4 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I do not collect private information unless you sign up for my newsletter. Then it is only name, DOB and email address. I do not share this information with anyone else.
Frequently Asked Questions
Custom and personalized orders
I can customize a necklace with charms and beads. Just tell me what you like, I will make a piece and send you pictures before you pay. We can add or remove charms and beads until we make a piece you are satisfied with.
Gift wrapping and packaging
I am happy to gift wrap you jewelry! I use a beautiful heavy weight paper and ribbon. The cost is $4 extra.
If you need a different length chain for your order just let me know. I am glad to offer lengths up to 30 inches!
Always be gentle with jewelry of any kind. Cleanse with a soft cloth or old t-shirt after wearing and hang or place in a jewelry box. This will ensure years of wear and enjoyment of your diffuser pieces.